During quarantine, we often receive questions from customers regarding international delivery times and delayed shipments. It is customary that after placing an order on the Zalgirisshop.lt online store and choosing international delivery, customers can enjoy their purchase in just 2-3 weeks. However, due to the COVID-19 pandemic, the journey of the shipment is longer and more complicated.

According to our international delivery partner "Lietuvos paštas" (Lithuanian Post), it is usually possible to deliver shipments to and from abroad within 9-12 days, but due to the worldwide quarantine and the resulting slowdown in international logistics processes, the average delivery time is extended by at least several weeks. The reason for this is simple – a large number of shipments typically travel by passenger planes. Due to the suspension of air transport, shipments can only be transported by ground, and such delivery takes much longer.

It is true that it is important to note that shipping to some countries is temporarily completely suspended. You can see the exact list of such countries here.

After an international order is placed, we send a unique tracking number to each customer's specified email address. You can check the status of your shipment here.

Haven't received your purchase, your shipment is lost, or do you have other questions about your order? Write to us by email info@zalgirisshop.lt, provide your order number, and we will help you as much as we can.

Patience while waiting for shipments, and stay healthy!